How To... Take an Order At Manhatten Bagel (my work)

I work at the Manhattan Bagel located inside of the Super Fresh market. I have multiple responsibilities to fulfill. One job in particular seems to be an art. Although it may seem simple, taking and order at Manhattan Bagel is actually quite a complicated task. There are several things that must be done to get the correct order and please the customer.
When taking an order at Manhattan Bagel you let the customer take a quick look at the menu. They will usually glance at it for around a few seconds and they make their decision. The cashier should start out by ask a question such as “How’s it going?” As the customer responds, the cashier the cashier must get his pen and pad ready in order to take the order. The next question the cashier should ask is, “May I take your Order?” As the customer places his order the cashier must write down the order on the notepad. There are different symbols to represent each bagel that the cashier and cooks must have committed to memory. These symbols make it easier to take the order as opposed to writing down the whole word. For example, a bacon egg and cheese on a plain bagel toast would be represented by: bec pl (t) It is key that cashier converses with customer to see if he or she would like the bagel toasted. The cashier should also make recommendations such as coffee, orange juice, or cream cheese tubs. Next, the cashier must receive the name of the customer and find out if the customer would like the food to be packed “for here or to go.” This information tells the cooks how to package the food and the name of the person that the food belongs to. You must then “ring up the customer.” At Manhattan bagel there is a white laminated booklet that contains the bar code at every item at Manhattan bagel. The cashier must quickly scan the necessary bar codes. Before the cashier totals up all of the items in the order he must take the order off of the notepad and give it to the cooks. This gives the cooks more time to comprehend and prepare the orders. Then the cashier must type in the code to unlock the register and tell the customer his total. The customer can choose to pay with a credit/debit card or with cash. If the customer gives you cash, you must type in the amount given on the register and then press the cash button. The register will calculate the change that must be given to the customer. The cashier will hand the customer his or her change and offer them their receipt (often time the customers do not want the receipt). That is all that must be done with the actually ordering taking process.
The order will be taken care of by the cooks and promptly delivered to the customer. The person that delivers the food to the customer will commonly use a phrase like, “Thank you, and have a nice day.” Hopefully the customer is pleased with the service and food and would like to come back again sometime.